Frequently Asked Questions


What do I receive each month?
Can I get my movies on VHS Cassettes rather than on DVD?
Are the movies I receive feature-length? Shorts? Documentaries?
Can I give input into the kinds of movies I like?
Can I pick the movies I want each month?
How much does it cost to join Spiritual Cinema Circle?
What is the difference between being a member and an affiliate?
How does SCC help filmmakers?
Are the movies suitable for children?
Why couldn’t I just rent these at the video store?
Does Stephen Simon actually help choose the movies? Can I choose the movies I receive?
Is there a minimum number of DVDs I have to buy like a club?
Are the packages made from plastic?
How do I know which films I will receive?
What is the best way to resolve an issue I am having?
When will I receive my DVD?
Will your DVDs play on any DVD player, including a computer?
Do your films include Closed Captioning?
Can we order volumes that were issued prior to my becoming a member?
Why isn't an advertised film title on the DVD that I received?
Tech FAQ: Why can't I access my SCC account?
Tech FAQ: Can I change my mailing address or credit card number online?
Tech FAQ: How do I change my email address?
Tech FAQ: How do I change my username?
Tech FAQ: How do I change my password?
How do I cancel my membership?




What do I receive each month?

Each month you will receive four films: generally a mixture of full-length feature films, short films and documentaries. These movies are delivered on a DVD and are carefully chosen by Stephen Simon and our acquisitions team. As a member of the Circle, you will also receive a monthly newsletter with film images, descriptions, filmmaker interviews and reflection questions for you to ponder.

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Can I get my movies on VHS Cassettes rather than on DVD?

The Circle uses DVDs exclusively because the picture is better. The quality is practically flawless compared to the grainier VHS option. In addition, DVDs are more environmentally friendly and are less expensive to ship. Additionally, DVDs can be played on a variety of devices. Over the past few years, the cost of DVD players has dropped dramatically. You can now purchase a good quality DVD player for under $100.

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Are the movies I receive feature-length? Shorts? Documentaries?

All of the above. We promise to deliver you the best of Spiritual Cinema. This will come in the form of four films each month, generally consisting of a feature and a selection of shorts and documentaries.

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Can I give input into the kinds of movies I like?

Yes. In order to provide you with the best movies, we need to know what you like! For this reason, we ask our members to join our Discussion Forum on our Facebook page to give us feedback.

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Can I pick the movies I want each month?

We have a professional acquisitions team that hand selects the films each month for you. They watch thousands of films and select only the very best for you. In addition, we feel a sense of community develops when we all watch the same films each month. Our Discussion Forum at: groups.gaia.com will allow you to talk with members and filmmakers around the world about Spiritual Cinema and your monthly film selections.

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How much does it cost to join Spiritual Cinema Circle?

As a new member, you can sign up for a one-month free trial and you only pay shipping. After your first month, you'll continue to receive great movies for just $21 a month plus shipping ($4.95 domestic or $7.95 international). If you are unsatisfied, you may cancel at any time and for any reason, but the films you have received up to that point are yours to keep.

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What is the difference between being a member and an affiliate?

As a member of The Spiritual Cinema Circle, you pay $21 a month plus shipping to receive 4 inspirational and uplifting movies every month. As an affiliate of The Spiritual Cinema Circle, you earn commissions by referring new members to Spiritual Cinema Circle. Learn more here.

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How does SCC help filmmakers?

Some of the best films made every year are never seen. That’s because independent filmmakers may have a difficult time securing a national distribution deal when they are relatively new and unknown. Spiritual Cinema Circle gladly steps in as one of the only major distributors of spiritual cinema around the world. We are happy to support independent filmmakers interested in art that uplifts and inspires. When you join as a member, a portion of your monthly membership goes to support these filmmakers.

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Are the movies suitable for children?

While Spiritual Cinema Circle films are intended for adults, many of them are family friendly and can be enjoyed with your loved ones. Some of our films may contain mild language or mature content that is not recommended for children. A monthly print newsletter included with each DVD will generally denote if a film requires parental guidance.

If you’re looking for spiritual film for children, consider our award-winning Kids Cinema Circle Collection. This DVD contains five films suitable for children of all ages. These uplifting and inspiring films highlight important virtues such as courage, confidence, kindness, love, generosity and so much more.

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Why couldn’t I just rent these at the video store?

While you may find an occasional uplifting film at the video store, many Spiritual Cinema Circle films have never been seen outside of film festivals! You’ll receive exclusive films with extraordinary messages. In addition, the video store does not contain the variety of international films that Spiritual Cinema Circle does. We hand select our films not only from the United States, but from many other countries around the world. You’ll be exposed to the brightest independent filmmakers around the globe. Some of our most recent short films originate from Italy, Ireland, England, Lebanon, Mexico, India, and more. There are independent filmmakers everywhere waiting to share their uplifting messages with you.

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Does Stephen Simon actually help choose the movies? Can I choose the movies I receive?

Yes, Stephen helps choose every movie! When he co-founded The Circle, his mission was to share spiritual cinema with the world…and it still is today. Our acquisitions team carefully reviews each potential film with Stephen, and together, they discuss which films best represent the content you’d like to see. Please join our Discussion Forum at: groups.gaia.com to let us know your thoughts on each film. We want to learn what moves you, and what you’d like to see more of.

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Is there a minimum number of DVDs I have to buy like a club?

No, there is no minimum number of DVDs you must purchase. We’re so sure you’ll love Spiritual Cinema Circle that we’ll provide you a FREE trial. If you aren’t completely satisfied, you may cancel at any time and for any reason.

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Are the packages made from plastic?

Spiritual Cinema Circle’s monthly DVDs arrive at your home in 100% recycled packaging. You can feel good about your membership because it doesn’t impact the environment with harmful plastics or other non-biodegradable materials used elsewhere.

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How do I know which films I will receive?

Our monthly film offerings are advertised on our website. Please note that we update our monthly film offerings on the 15th of each month. Visit the "Our Films" tab to learn more about our current films and to see a preview trailer.

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What is the best way to resolve an issue I am having?

Please contact Customer Service as soon as possible by phone or email provided at the top of this page. This includes reporting a late or missing shipment, receiving the wrong or duplicate volume, a defective DVD, or if you have any questions about billing, for example. It will expedite matters if you include the name and address on the account, or the email address with which you subscribed to the program.

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When will I receive my DVD?

If you enroll between the 1st and the 14th of the month, you will receive your first DVD within 7 to 10 business days; 10 to 14 business days outside of the U.S. All enrollments from the 15th through the end of the month will receive the following month’s volume.

Subsequent shipments will be grouped together with all members to ship the first part of each month in an attempt to get members their volumes at the same time. This is to encourage and facilitate community chats in our Discussion Boards on Facebook.

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Will your DVDs play on any DVD player, including a computer?

Spiritual Cinema Circle has many international subscribers and we want you to know our DVDs are region or code-free. If you are located outside of the United States, you may need to check your DVD player to determine if it is able to play region-free DVDs. Our DVDs will play on almost any DVD player or computer. For computer viewing, we recommend the software Real Player, available at www.real.com. It can be downloaded for free on a computer with Internet access.

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Do your films include Closed Captioning?

Since 2007, all of our films have been either closed captioned or subtitled in English. Closed captioning is accessible through your television set or television remote control. Subtitles are easily accessible through our DVD menus, which do not require you to do any special programming with regard to your television. Beginning in May, 2008, we will offer subtitles only; the close caption option is being discontinued.

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Can we order volumes that were issued prior to my becoming a member?

Active subscribers may purchase past volumes, assuming they are available for sale. Availability depends on our contract with each filmmaker, rather than inventory levels. Some contracts allow us permission to sell volumes during the issue month only, while others allow us permission to sell volumes at any time. SCC staff is continually working to gain rights to films from past volumes and help you complete your DVD collection. Visit our E-store at SpiritualCinemaStore.com to purchase our available past volumes and other DVD compilations.

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Why isn't an advertised film title on the DVD that I received?

We typically offer all of our members the same four films each month. Occasionally, our contractual agreements with each filmmaker require us to distribute a domestic feature film and a different international feature film. Any time we advertise our films of the month, we denote which are domestic-only with “(D)” and which are international-only with “(I)”, and “(W)” for Worldwide.

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Tech FAQ: Why can't I access my SCC account?

If you have forgotten your password click the 'Request new password' tab on the login page. Enter your username or email address and click the 'Email new password' button. Be sure to enter your username and password exactly as it appears in the confirmation email you received. Both are case sensitive so it must be entered exactly as you see it and without any unnecessary spaces at the end. If you are unsuccessful, please contact Customer Service by email at info@SpiritualCinemaCircle.com. We will research the issue and notify you when it is resolved.

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Tech FAQ: Can I change my mailing address or credit card number online?

Yes! Click here to access your account online. If you are having trouble you may also contact Customer Service at info@SpiritualCinemaCircle.com.

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Tech FAQ: How do I change my email address?

Login to your account at www.spiritualcinemacircle.com/user and upon logging-in click the 'Preferences' tab. Enter you new email address in the 'Email address' box and click the 'Save' button at the bottom of the page. If you are having trouble you may also contact Customer Service at info@SpiritualCinemaCircle.com.

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Tech FAQ: How do I change my username?

Login to your account at www.spiritualcinemacircle.com/user and upon logging-in click the 'Preferences' tab. Enter a new username in the 'Username' box and click the 'Save' button at the bottom of the page. If you are having trouble you may also contact Customer Service at info@SpiritualCinemaCircle.com.

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Tech FAQ: How do I change my password?

Login to your account at www.spiritualcinemacircle.com/user and upon logging-in click the 'Preferences' tab. Enter a new password in the 'Password' box and click the 'Save' button at the bottom of the page. If you are having trouble you may also contact Customer Service at info@SpiritualCinemaCircle.com.

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How do I cancel my membership?

Login to your account at www.spiritualcinemacircle.com/user and upon logging-in click the 'Edit' link under 'Current Subscriptions'. Then click the 'Cancel Subscription' button and click the 'Cancel Subscription' button again to confirm.You may also contact Customer Service at 800-280-8290 or info@SpiritualCinemaCircle.com with a request to cancel your membership. Alternatively, you can request to place your membership on hold for up to 3 months at a time, which has the advantage of retaining all of your member benefits. Please include your full name and address with your request to avoid a delay in processing.

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